@Paul i didn't open a chargeback dispute from paypal because i am sure he has already enough troubles and i don't want to be +1.
I appreciate all the help, the constant contribute and let's not forget that Michael ALWAYS went the extra mile to help other users here. Even if i think sometimes he's a little bit rude, not polide, he mixes politics opinions with business and that it's not good at all for everyone here. But that's how Michael is and i accept that fact.
What i can't accept at all is the fact that he disappeared, doesn't say a single word, our licenses are suspended and was the clients that told us: "hey i can't install WP. what is happening?" And after a few support tickets we realize it was OUR problem. Our fault and we were not aware of this.
That is a break in the trust that a customer has on us, and is a story with a very very sad end between us and Michael.