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I thought you can do that under: Packages > groups and select the group to see the packages?

In import manager . The package_group_id in services always null by default . This impact the package addons related to that services . Sinse is null the client can't add any addons options. Please check this thread http://www.blesta.com/forums/index.php?/topic/6769-client-cant-add-addons-package/

Contract terms are something we definitely would like to add, it's come up a few times. If you want to stop billing on a service after 12 months, you could scheduled a cancellation date. On that date, the service would be cancelled and no longer invoiced. This would, of course have to be set manually after the service has been activated. You say they would have to "renew once the year is up", but how would that work exactly?

+1

Yes Mike, you are right Think this should be the default Packages page, and the current list-all be moved? I still can't help but think we could do this better.

I definitely want to add some organization to Packages. The challenge is that Packages can belong to more than 1 Package Group, and it may not be readily apparent that this is the case if you edit a Package under 1 group, and see it listed under another. This is a good time to start a conversation about this though, maybe that's not necessarily an issue? How do you envision this working/looking? We could have a tab for each package group, but this could also become unwieldly. And of course, if we're displaying packages within the group, each group would needs its own pagination. Anyone care to mock up some suggestions?

Blesta will prorate their upgrade to the end of the current term and charge them the difference. If it's a monthly or a yearly package, it makes no difference. There is a setting separately if you want to issue credits on downgrades. Some people don't want to issue credits for downgrades so you'll want to make sure this is set the way you want. Settings > Company > Billing/Payment > Invoice and Charge Options: "Allow Prorated Credits to be Issued for Service Downgrades".

Do you mean on a client profile page, or within the client area? Services are all listed within the Services widget, but I can see how grouping these together would make a long list easier to digest. This is how things are sorted on an order form, if you add more than one Package Group to an order form.

You're welcome mate

Mike - That did the trick! Thank you so much!

I just went through the process of purchasing a "Package" with a term of 12 months @ $149, but I see on the client dashboard that it isn't automatically added as a Service unless I manually do it (like the one that is there currently) http://screencast.com/t/a9gtan5Nih But now that you said "Set to Manual Approval", I see that it is in my settings: http://screencast.com/t/FBMVPP5RjRK So if I uncheck this, I should be good to go then correct? Thanks for your help, I really appreciate it!

It would be great if there were some events associated with contact addition, edit, and removal. We for example could use this when syncing certain data within our ticket system (Kayako) regarding email assigned to the account and change it if necessary as well as keeping the proper emails tied into the same client organization there so that the tickets between their sub-accounts are viewable properly by other sub-accounts and the primary account, etc.

I think ,new account registration sends the data from Blesta DB to the DB forum - login , password, id custemer (username) and email. Forum will send an activation link.

The system isn't garbage. With a few hiccups, it works great. Far better than our experiences with WHMCS or PBA. Patches are being released rapid fire to nail down bugs and suggestions. You've got one of the lead devs personally helping you troubleshoot your issue, which may even ultimately turn out to be a problem on your end. And that's not good enough for you? Sorry that some brand new software had a few bugs, I guess. You may not be aware of this, but your posts are coming off as petulant and entitled. If you don't want to actually work through the issue, there are other billing systems to choose from.

Not to mention he wouldn't be on the internet right now.

You need to change your php settings, specifically max_execution_time, set it to a crazy large number. Mine takes over 2 hours to complete, I am writing a very long query to prune my WHMCS database so that I can have a smaller test import using real client data. Deleting all but 2,000 clients. Writing this query really has me going WTF??? Why do some WHMCS tables use clientid while others use userid? This is such a cluster...