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Why not? See CORE-2119. Thank you for the suggestion!

Do you think "On Hold" is beneficial to have now, ahead of custom ticket statuses? We may consider adding this single status in advance of custom statuses since it's pretty simple to do.

This is what we are planning to do regarding this: New options under Settings > Company > Look & Feel Show / hide / sort dashboard widgets Opt to move individual dashboard widgets to their own page. For example, transactions widget could be moved to a new nav element called "Transactions". This will allow staff to customize the look of the client area. Thoughts or questions?

+1 if possible, I personally search Blesta for transactions using their transaction ID.

I just added this and wanted to share. I do not see any issues on our side and I did not do anything to modify the clients views. I looked at their view and it's acceptable as is for us. Blesta Version: 3.6.1 Warning: BACKUP your files and database first! If anyone has suggestions or sees something I did wrong, please let me know. Files to modify: plugins/support_manager/views/default/admin_tickets.pdt Add after Line 7: array('name'=>$this->("AdminTickets.index.category_on_hold", true) . " <span>(" . $this->Html->($status_count['on_hold'], true) . ")</span>", 'current'=>($this->Html->ifSet($status) == "on_hold" ? true : false), 'attributes'=>array('href'=>$this->base_uri . "plugin/support_manager/admin_tickets/index/on_hold/", 'class'=>"ajax")), plugins/support_manager/language/en_us/support_manager_tickets.php Add after Line 51: $lang['SupportManagerTickets.status.on_hold'] = "On Hold"; plugins/support_manager/language/en_us/admin_tickets.php Add after Line 27: $lang['AdminTickets.index.category_on_hold'] = "On Hold"; plugins/support_manager/models/support_manager_tickets.php Add after Line 266: where("support_tickets.status", "!=", "on_hold")-> Add after Line 1029: 'on_hold' => $this->_("SupportManagerTickets.status.on_hold"), plugins/support_manager/controllers/admin_tickets.php (adds the status count) Add after Line 90: 'on_hold' => $this->SupportManagerTickets->getStatusCount("on_hold", $this->staff_id), Add after Line 149: 'on_hold' => $this->SupportManagerTickets->getStatusCount("on_hold", $this->staff_id, $client->id), In your database, go to the support_tickets table and under structure, add the following to the Status column: 'on_hold' (I added it right before 'closed')

Hi Guys, We came out with 2 mockup design for our next webhosting theme. Which one would you like to see it release first? These designs are not finalise yet. It definitely will be compatible with Blesta CMS(will work closely with Michael (Licensecart). Blesta integration will be available as well. Thanks mates!

Hello! Stripe has a "Description" field for transactions. I was wondering if it's possible to get a description entered for this field - for example a list of invoice numbers the transaction was used to pay.

That's a good question -- I don't know. It is high on my personal priority list and the client area can benefit from some improvements.

Right, synchronization of expiration date. Is there anything beyond that that we may be overlooking? After the transfer, assuming the expiration date is in sync, Blesta will generate an invoice when it's time to renew for the price of the domain and any extras at that time.

Ahh, thank you! This was driving me crazy. Sounds reasonable. Can be closed, then.

Configurable options only work for the same term as the package itself. For example a package with a monthly and yearly, can have configuration options for either or both them terms, but not one-time. For one-time options for packages with different terms are done via addons, can you confirm that's what you are doing, and we can close it as not a bug .

Well said Mike, thanks for that. Support & updates for Blesta Owned Branded and Unbranded is $39/yr after the 1st year. It's not mandatory, you just won't be able to upgrade or get support if it's expired. There are no penalties if you don't renew, wait some time, and then renew it. Also, for a fun, and biased comparison of Blesta vs whmcs, check out www.billingbrawl.com

You're right, it wasn't hard to do at all. We personally don't need any more statuses but I can help others if they need it. My next task is to get the clients name to display in a 'from' column.

Welcome to the community, I hope you stick around . You can see my take on Blesta vs WHMCS here: http://www.blesta.com/forums/index.php?/topic/2512-blesta-vs-whmcs/?p=17790 When you buy direct you get support from Blesta, via the support desk, phone, etc. When you buy from a third party (re-seller, distributor, hosting company), they provide you the support, you can also get support from the community here. BuycPanel yes, GoGetSSL yes, Proxmox yes, cPanel DNS / PowerDNS no / no, you can feel free to open a feature request, hire a developer, make it yourself or ask cPanel / PowerDNS to do it. Yes you can sell VPS / Dedicated Servers, SolusVM / Proxmox, Virtualizor for VPS, Noc-PS for Dedicated or Universal Module (Manual). You can use the free live chat plugin from PauloV, or you can just use a paid one like Zopim and put the code into the structure.pdt file. Easy if you know how, you have all the code there for you to look at minus the 3 files for licensing which is encoded. Patched when possible, you can look here: http://www.blesta.com/forums/index.php?/forum/16-news/ for the past updates, and there's hardly any bugs, just ones which people have missed in beta versions, etc. Depends who you use, most companies work in the opening hours. Blesta is 8am - 4pm PST. Yes you do require it for support and updates, you can get support from the forums or your vendor if you wish to, and you don't have to upgrade Blesta you can just patch the version you are on. And when you are happy pay and upgrade. You get the year from when you pay.

Forget it forgot to install mailparse

Its easy to implement I will add this on the next release of my Support Manager Pro

if i remember well ; they have a task to allow admin add custom status from support settings ,