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That's great, thanks a million. Will patiently await the update

I'm created a reseller account for test and replicate the error, I will make an urgent update. I will post here with the progress of the update.

Thanks for the reassurance. At the moment CPanel extended isn't generating any logs on my system. @MineHarvest66 also said he was experiencing the same problem.

Sorry for the inconveniences. Although we are a sub company of CyanDark, We don't offer 24/7 Support. @austentine We never drop the support, We are a sub company of CyanDark, That one of the primary business is the Web Development, ModuleMatic have the same Staff of CyanDark and CyanDark have more than 3 years in the market. We only are using another name for our Blesta Products. @licensecart I guess that this forum is your home. haha Thanks for your help. @MineHarvest66 and @austentine Please send me the Logs of the cPanel Extended.

Is this even 100% truthful? Or are KVM/Xen providers just saying this so their customers "have" to pay for their diskspace that they do not want to use anymore?

Ah awesome . ModulesMatic (CyanDark) are good guys they won't drop support. You're welcome glad it helped we will keep adding more as we can .

Sounds strange, I would expect the username to have been updated. In any case, it's good to hear the alternative works for you instead.