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These notifications are pretty cool and orders and tickets would be a good candidate for these. I could see this something that we implement as a sort of "beta" feature that you could enable if you want.

I just noticed this today with the latest Mozilla update: web push. https://support.mozilla.org/en-US/kb/push-notifications-firefox#w_upgraded-notifications This allows pages to in the background send notifications. To me, it seems that receiving a web page notification of new orders/tickets/etc when not on the blesta window would be advantageous. Is this something that is planned?

@JoieDeMort: Great ideia I will try to code an APP to recive blesta notifications on: Windows 10 Android IOS its easy, I only need TIME to do it

Domain management in Blesta works if your customers have one domain they've bought at the same time as their hosting or if they've transferred the few they own and don't care about maintaining them (leaving that ICANN responsibility to you). It fails when you have a dozen+, spread across different registrars and if you're selling more exotic domain names (with the registration restrictions). The biggest problem though is the lack of self-service option on the client side. It should be as good as what Enom or Logicboxes has to offer. Customers should be in control of their domains (contacts, DNSSEC, EPP, privacy protection, trustee service, etc.). Blesta should just sit one level above registrars, offering the huge benefit for customers of having only one system to use to manage all their domains.

UPDATED 27-01-2016 One year after the latest update, here it is the new "revamp" and full loaded Support Manager Pro with an huge modification to support exclusive features to Blesta This is a major upgrade to Support Manager Pro, I have tested everything, but sometimes things can go rong (WHMCS exemple lol), so please Backup/Backup/Backup before upgrade Support Manager Pro, to be able to revert Try to find the new features, you will have a pleasent suprise I also added new screenshots below: == Staff List Ticket View == Added: New Left Menu on Staff listing all Tickets Added: Quick Filter tickets by Department (Drop Down Style) Added: Total Tickets By Status Added: Cookie to store Full Screen Ticket View Windows Status, for wen navigating betwin links remember if its full Added: Background Color Change on Ticket, wen its assignet to you Added: Font Awesome for styling Added: Show background diferent color (light red) on Ticket line, if the ticket was not readed/open by Staff Fixed: Some issues on Services Ticket View Tab (thanks to viperdh) Fixed: Some issues on PIPE Ticket Import (thanks to viperdh) Fixed: Some issues on KB (thanks to viperdh) == Staff View/Reply Ticket == Added: Warning message if any outher staff member is viewing/replying the ticket Added: More Client Details that are hide by default but you can click on the litle arrow down button to display all Added: Real Time Saveto database on any Department Change and/or Assinet to and/or Priority and/or status. (Auto Submits the form) Added: Assing a Service to the Ticket (if the client has active services on it) Added: Assing Custom Fields to Ticket (you can now add/remove/edit costum fields by Ticket) Added: Notes moved to TOP of any Replies to better view Added: Left Menu to Quickly navigate betwin Departments/Status Added: List Client Services Added: Quoting an reply now adds extra styling to text adding date + time + who submited Added: Font Awesome for styling Removed: Unecessary space betwin Reples == Client Area == Added: Ticket Widget to list all tickets like Staff Client Area == Client View Ticket == Removed: Ticket Log changes (dosent make sense view them) == Client Reply Ticket == Added: Asigned Service (yes clients can assign service finally to tickets) == Client Add Ticket == Added: Asigned a Active Service to the Ticket (as above clients can assign service finally to tickets) To add/remove/edit custom fields to tickets just go to Settings->Plugins->Support Manager Pro->Manage (folow the instructions) New Screen SHots 2016 See first post how to install/upgrade Hope you all like, and sorry for the late update Regards, PV